UPDATED STATEMENT OF PURPOSE SOP
FLU VACCINATION CAMPAIGN
We are entering flu season and Covid-19 makes delivering the flu vaccinations more of a challenge. Our priority is rolling out the campaign in the safest and quickest way possible.
We have started our flu vaccination campaign. If you are eligible for a flu vaccination, the practice will contact you to book an appointment over the next few weeks.
We are prioritising those patients who are most at risk.
Please do not contact the surgery for an appointment, we will contact you.
Thank you for your ongoing support.
The Baldwins Lane Surgery Team
Please find the link below regarding an update to our privacy notice.
We are following the guidance and trying to reduce patient contact, so as of today we will be locking our doors to the surgery temporarily.
I understand that this will cause some concern but want to ensure you that we will still be providing our services to you but in a different way.
THIS IS TO PROTECT OUR STAFF AND PATIENTS
We need to provide a safe place for those patients that need to be seen face to face. We aim to do this by reducing footfall and triaging all our patients.
All GP consultations will be conducted via telephone or video call. Please call reception to book an appointment in the normal way or book online. If the GP feels that the consultation needs to be face to face they they will triage and book you into an appointment slot.
All prescriptions will be processed in the normal way. Please either request them online (https://www.patientaccess.com/) or put them through the letter box.
Phlebotomy service will be reserved for those that are clinically urgent
Nurse appointments will be assessed to see if they are clinically urgent and if so you will be seen. All non urgent requests will either be conducted remotely (if appropriate) or postponed to a more appropriate time
Please ensure your contact details (phone number/email address) are up to date
Please ensure you have nominated a chemist to have your prescription sent to
Please sign up for patient access, either via the NHSApp or Patient Access https://www.patientaccess.com/
Please rest assured that the Baldwins Lane Team are here for you during this challenging time and although our doors are closed our service to you will still continue throughout the coming weeks
We thank you for your understanding and patience at this difficult time
Katie Gemmell Practice Manager
Welcome to Baldwins Lane Surgery
At Baldwins Lane Surgery we try to maintain a very personal, relaxed and friendly atmosphere.
Wheelchair users can gain access to the surgery, there are no steps to the consulting rooms.
If you would like information in a different format, for example large print, or easy read; or if you need help with communicating with us, for example because you use British Sign Language, please let us know.
For online access please register at the surgery with a photo ID. You will be issued username and a password.
To see a video of what online access is please click here.
Baldwins Lane Surgery is a training practice. From time to time we have medical students at the surgery. We also have a GP registrars who are fully qualified doctors, undertaking higher training in General practice.
We hope to use this site as a way of presenting to our patients and up to date resource for all information relating to our practice. We will keep it current with any news, developments & details that are relevant to the practice & our patients.
As well as a source of information about our practice, the staff & the services we provide, we hope you will use the website as a useful resource with links to other reliable websites for health related information. If there is topical health issue we will also add this to the website.
Have a look around our website and please do send us some feedback, so that we can use your thoughts to improve our online services & further develop the website to make it more useful for our patients.
Please see our latest CQC report here
(Site updated 15/09/2020)